Slack and email alerts

Set a rule once and Chatyol tells your team when something needs them: a chat waiting too long, a bad rating, or nobody online.

Plans: Growth and Scale

What you get

Live chat alerts to Slack, email or in the app: when a chat waits too long, a customer leaves a bad rating, or no agent is online.

A chat has waited longer than the minutes you set

A customer leaves a bad rating

No agent is online

To Slack, email or in the app

For one workspace or all of them

Every brand’s chats in one list, or one brand at a time.

One script tag. Your colours, your hours, six languages.

Channels, direct messages and escalations, next to the inbox.

Tell us about your brands and websites. We set up your workspaces with you and you paste one script tag.